You just want it printed. You spent a bunch of time getting the page just so. You clicked the right buttons and the page is supposed to (magically) appear. But nothing. No blinking lights. No confounded error message. Nothing. Normally, all our nearly ubiquitous technology works amazing well, day after day… until it doesn’t. And when… Read more »
Posts Tagged: Help Desk
QR Codes (those odd square barcodes)
What are QR codes and how do I use them? A QR Code™ (“Quick Response”) is a two-dimensional graphic that can contain any type of textual information in a form that can be easily read by a smart phone or other scanner.
Summer GRAs
Please welcome our summer Help Desk GRAs: Dylan Bess, Leah Lewis, Stephen Sills, Helen Suh and Brian Thomas! They will be covering shifts Monday through Friday, from 8 a.m. to 9:30 p.m. When you have a technology issue, don’t forget to submit a help ticket online or call 3-9111. Our Tech staff and GRAs will be happy… Read more »
Summer Technology Help Desk Team
We are happy to share the College of Law Help Desk Team for the summer semester will be Robert Dukes, Leah Lewis, Brian Thomas, Renee Thompson, and Kalpin Shah. The Law Help Desk Team assists with first level technology support (and making sure that they are routed to the appropriate personnel as needed). Yolanda Travis… Read more »
Classroom desktop and study carrel network ports
Please report any classroom desktop or study carrel network port outages to Yolanda Travis at the Law Help Desk, 3-9111 or online via http://law.gsu.edu/helpdesk. We are conducting an inventory of all the classroom desktop network ports and the Law Library study carrel network ports. If you encounter any network port outages, please notify the Law Help Desk… Read more »
Need technology help? Submit your tickets online!
The Law Information Technology Team is excited to announce the online help desk Web site for our customers. In addition to calling our help desk at (404) 413-9111, you now have the option to submit a help desk ticket online. On the help desk Web site, if you have a MyLaw ID, you can also log in… Read more »
PantherPrint for Mac now available online
The PantherPrint for Mac software and installation instructions have been added to the Download Center. If you are a Mac laptop user and would like to print to the PantherPrint stations in the Law Library, the PantherPrint for Mac software is now available online at the Download Center. If you would like assistance with installing the… Read more »
Summer help desk hours
With the 2008 summer semester drawing to a close, the hours of operation for the Law Technology Help Desk have changed. The new summer hours for the College of Law Technology Help Desk are Monday through Friday, 8:30 a.m. to 5 p.m. Dial 3-9111 from on campus or (404) 413-9111 from off campus if you… Read more »
Georgia State College of Law at CALI
Greetings from Baltimore…We’re at the 18th annual CALI conference! The keynote address from Professor Paul Maharg was very inspiring. You may remember that Professor Maharg spoke at the International Conference on the Future of Legal Educationearlier this year here at Georgia State. We’ve seen a lot of great presentations at CALI, but one that we can’t wait to… Read more »